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Nurse Jenny, as many know her, oversaw the gas victims' treatment

Nurse Jenny, Regular Phuket Hero

Sunday, February 19, 2012
PHUKET: The woman many people know as ''Nurse Jenny'' gripped the steering wheel tightly as she drove across Phuket to Patong Hospital yesterday.

All she knew was that there was some kind of red-alert ''mass tragedy'' occurring.

Memories of the 2004 tsunami would have swirled through her head.

Today, with the chlorine gas incident that put 37 people into the hospital's emergency ward for treatment behind her, Nurse Jenny could take it easy.

''I was quite busy yesterday,'' said real-name Hathairat Rangsansarit, whose job is liaison officer and registered nurse at the hospital.

She's the first person that people on Phuket call in any emergency on Phuket's popular holiday west coast.

This was a first of its kind problem, too. Exposure to the chemical chlorine was a new one for Nurse Jenny, but Phuket's doctors and nurses are prepared for anything.

''The first thing we had to do was decontaminate everybody by putting them into showers,'' she said. ''Otherwise others could be affected.

''Those who were struggling to breathe were given oxgen and medication straight away.

''As this was happening, the 'cascade' call system was bringing in people to help. Usually the Emergency Ward only has five or six staff.

''But people did what they were trained to do, and quickly called others in their networks.

''Before long, we had 50 doctors and nurses treating the 37 chlorine-affected people. Most of them suffered irritated skin and inflamed nasal passages.

''The alert began about 10.30 when the first cars from Phuket Orchid Resort and Spa and Karon council began bringing in distressed people. Two hours on, it was all over.''

By a stroke of good fortune, Nurse Jenny had returned late the previous night from a seminar on disaster planning in another province.

Many Phuket hospitals were called on to help yesterday, with the Phuket disaster plan calling for ''respiratory triage'' at Patong Hospital, closest to the incident and first to respond, then distribution of patients to other hospitals for further treatment.

Phuketwan watched Nurse Jenny directing the action yesterday and supervising a list of names placed on an outside wall.

The years rolled back to December 26, 2004, when the tsunami struck Phuket and the Andaman coast. Nurse Jenny, then the hospital's midwife, delighted in delivering babies and had never seen a dead body.

Within the space of a few days, she had identified, bagged and labelled 153 tragic victims, while also helping to cope with scores of injured at the 60-bed hospital.

She did such a great job in the week after the tsunami that she won a national Rotary award, a boost to her confidence that enabled her to apply for and win an exchange scholarship to Seattle and Vancouver.

Today she is an integral cog in a fairly well-oiled disaster planning system that deservedly reassures residents and tourists that Phuket's hospitals can cope with earthquakes, landslips, tsunamis, bus crashes, chlorine gassings . . .

. . . not that anyone wants to think about these things too much.

Being prepared, though, is reassuring. Last August, an exceptional flash flood sent water over the Patong Hospital's perimeter walls and the basement generator went under.

As a result, the most serious patients had to be evacuated to Phuket's other hospitals. Nurse Jenny says that the Public Health department has invested 15 million baht to lift the height of the perimeter walls, so it doesn't happen again.

''The doctors and nurses did a great job yesterday and we know we have to be constantly prepared,'' she said. And just so more staff can talk to most tourists, many are now having daily English language tuition.

In any language, having a Nurse Jenny on hand is a real asset when there's trouble.

Comments

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nurse? should be minister for hospitals on phuket what a credit to phuket and thailand jenny is.

Posted by traveller on February 19, 2012 21:14

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Great story and hats off to Nurse Jenny and the staff.Great job.
Not to take away from the good work that has been done but Patong Hospital is woefully inadequate to handle emergencies. Why do you think patients are hurried over the hill to "more equipted" hospitals??

Can you imagine trying to get a critically injured patient (where time is of the essence-golden hour) over that hill in Patong traffic? no one here even pulls over for the ambulance. People should know that Patong hospital does not even carry blood for transfusions and there is NO doctor in the hospital at night!

I was witness to a shooting some years back and the young girl died in Patong Hospital due to their lack of blood and a trauma doc in the ER ( her injuries were severe). Their staff are trained but you can only give so much IV fluids, she needed blood and an emergency room physician...maybe she would have lived. Please look into this as Patong Hospital is the main hospital for 1000s of tourists..it should be better equipted. Heaven help us if we have to go over the hill..it may be too late.

Posted by Tom Jones on February 19, 2012 22:35

Editor Comment:

Yes, which is why hospitals should be at the top of the list for infrastructure, ahead of the tunnel, and a long way ahead of 500,000 security cameras for the Andaman, when Cabinet meets on Phuket.


Monday December 23, 2024
Horizon Karon Beach Resort & Spa

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