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Last century's telephone technology but at least it still works

Phuket Mobile Telephones Go Dead: Network Fails Across Thailand's South

Tuesday, August 28, 2012
UPDATE

DTAC services were restored on Phuket about 1.50pm.

Is Your Mobile Dead? Tell Us Via Comments

PHUKET: Mobile telephone services all over Phuket were cut off today with would-be callers reporting difficulties in provinces as far away as Nakhon Si Thammarat, on the Gulf of Thailand.

Perplexed callers on Phuket had their conversations suddenly cut. All of the southern provinces have been affected, Phuketwan has been able to confirm.

DTAC was said to have suffered a failure at its key signal centre in the province of Chumporn about 10am. An official said they were trying to rectify the problem.

Phuketwan, based on the holiday island of Phuket, relies on mobile telephones for communication.

Reporters and other staff were struggling along with other people to work out what was happening.

One reader in Surin, on Phuket's west coast, emailed that their mobile service had dropped out entirely.

Another in Chalong was able to sms to say: 'Trying to call you back but network busy. Strange!'

Strange and potentially disastrous. In all of Phuket's planning for natural disasters, the mobile telephone system is regarded as an essential.

Although there are fallback plans, most people on Phuket rely on their mobile telephones as the at-all-times means of communication.

At least Phuketwan and the Internet is still working. What's happening with mobile telephones where you are? Please tell us via Comments.

Comments

Comments have been disabled for this article.

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At Thalang I seem to be fine, have internet on 3BB, CAT CDMA. My phone is good on AIS and my galay tab good on AIS too. Hope you get your comms back.

Posted by Robin on August 28, 2012 12:15

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And here I'd thought Phuketwan hung up on me! My tel's working fine -- I'm on AIS.

Posted by L on August 28, 2012 12:21

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Work this out. Two iphones in our Patong office, both on the same carrier and same plan. One is operating and one has no signal. 4s has signal and 4 has none.

Posted by cammo on August 28, 2012 12:22

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Yep, no luck with DTAC in Patong since this approx 10:00AM this morning. 3BB internet all ok.

Posted by D on August 28, 2012 12:53

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Kata 1.05Pm using BB Dtac can't send text or most failed when send no internet no email on mobile

Posted by dede on August 28, 2012 13:04

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rawai is fully back on the grid. over.

Posted by region5commander on August 28, 2012 13:05

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no mobile coverage in bangkok

Posted by Anonymous on August 28, 2012 13:08

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I live in the Province of Pathum Thani there are too problems with the Signals from DTAC. A neighbor used AIS and his Signal is normal.

Posted by tron123 on August 28, 2012 14:18

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Trang: GPRS down about 2pm ...okay now

Posted by david on August 28, 2012 15:08

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My mobile service was restored by 1pm
kathu zone.

Posted by Ryan on August 28, 2012 15:10

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Up in Khao Lak it was out and I was a bit concerned as the last time this happened to me was in the UK during the London bombings of 2005 when mobile signals collapsed under the weight of everyone calling to check on people being safe and emergency services using the airwaves to communicate...An overreaction I know but it came to mind almost straight away as I was getting a similar message on my phone 'No Service' yet I had full signal strength

Posted by Jamie on August 28, 2012 16:14

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AIS never missed a beat today in Chalong and neither did TOT ADSL. My friends on DTAC were unreachable for hours.

Posted by Andrew on August 28, 2012 19:46


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