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Making Phuket's airport work properly for ground transport is essential

New Phuket Airport is Phuket's Best Hope for Real Public Transport

Wednesday, September 14, 2011
News Analysis

PHUKET: Getting into Phuket International Airport has never been easy. Even Vice Governor Wirawat Janpen admits to having driven past the low-key entrance more than once.

Getting out of the airport has sometimes been just as difficult. The Phuket Tourism Association's Sarayuth Mallam, who is Thai but does not look Thai, told a meeting earlier this week that he was approached by Airports of Thailand employees inside the luggage carousel collection area, offering to find a taxi for him. How kind.

Even without help, finding a taxi at Phuket airport is never a problem. Hundreds of drivers pay the extra-high rents at the airport, and pass the cost on to the tourists in excessive fares.

Finding a bus at Phuket airport is harder. Some tourists have to carry their bags to the backblocks of the car park to reach a tour bus.

Regular low-cost public buses, of the kind that one finds at every quality airport in the world?

Visitors won't find them easily on Phuket, the holiday island where a warm welcome almost always comes at an inflated cost for transport.

Phuket airport is Phuket's most important piece of infrastructure, the key to the way Phuket is presented to the world, and the gateway to Phuket's tourism future.

Sadly, Phuket's unrelenting quest for the tourist baht begins and ends at Phuket airport. So does the poor treatment of many passengers arriving and departing, along with the obvious endemic lack of control and regulation.

While many of the staff at the airport strive in extremely difficult conditions to ease the passengers' pain, Phuket's capacity for self-interest often overwhelms all their good work.

With construction of a new international terminal about to begin as the airport improves its capacity from a formal 6.5 million passengers a year to 12.5 million, Phuket is being presented with its best chance yet to flip over a new leaf.

There are some hopeful signs. Phuket Vice Governor Wirawat said at this week's airport meeting that the poles along the road outside the airport should be reduced to carrying essential cables, not burdened with obsolete lines that are no longer functional.

Extra vehicle parking space will be set aside at Phuket airport before November and next high season. More efficient processing through more Immigration counters has already been promised, too.

Yet what the reshaping of the airport really demands is for the Phuket authorities to seize this once-only opportunity to correct some of the gigantic and costly mistakes of the past.

To build a new international terminal while at the same time preserving the old Phuket public transport system, based on greed and the quick fix, would be to consign Phuket within 10 or 15 years to tourism's garbage bin.

If when the shiny new terminal opens sometime in 2014 there are new public bus routes running from the airport to Surin and Kamala, to Patong and Kata-Karon and to Chalong Circle, as suggested by Phuket's Transport Director, Phuket will a different place.

Phuket will for the first time be a tourism destination with a secure future. Let's hope this golden opportunity is grabbed, for Phuket's sake.
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Comments

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Best solution possible. As a tourist I for one was shocked to find such a lack of public transport in Phuket and I refuse to use the tuk tuks

Posted by Arthur on September 14, 2011 17:41

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This is all cool....but distracting from the real point....no one will even come to Phuket airport if the wider transport issues are not addressed. By that I mean the lawless and savage approach of multitudes of unregulated drivers in the beach areas and outside the main resorts.

Posted by Itsala on September 14, 2011 19:24

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Might I suggest the terminal layout they use here in Dublin - and at many other international airports?

Outside the terminal, 90% of the space is devoted to stops for both public buses and large privately-run coaches of the luxury/corporate variety, each seating 80+ people.

The commonality of the buses and coaches is that they have standardized and prominently displayed prices. You don't pay a red cent over the odds.

For taxis, there is a single taxi rank, accommodating approximately 30 taxis in the queue. All other taxis wait in a Holding Area, 2 minutes drive away from the rank and the terminal. These 'held' taxis are then allowed onto the rank as the other taxis get fares.

Of course, all of this presumes that the 90% of space given to public buses and luxury coaches will be filled by services provided. But I can hazard a guess that if the bus and coach bays aren't provided, the kerbside will just fill up with taxis.

If I were interested in the future provision of world-class transport facilities on Phuket, I'd make it my business to see the architectural plans and layout for the new terminal, submitted to relevant authorities or for public inspection, at the earliest possible opportunity.

Posted by Doug on September 14, 2011 20:20

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I was disappointed to have to run the gauntlet of touts from the baggage carousel to the parking lot again on my last visit. I have never come across this at any other airports in the region, only Thailand.

Posted by Peter on September 15, 2011 00:46

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The BKK-HKT route is already the 24th busiest air route in the entire world. You need to do a story on this to highlight how important it is to expand the HKT airport and fast.

Posted by Aviator on September 15, 2011 13:17

Editor Comment:

We've been pushing for speedy action for some time now, Aviator.


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