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Passengers queue for information after the crash on September 16, 2007

Latest: Phuket Airport Flight Crash Report Released

Monday, June 1, 2009
THE results of the investigation into the One-Two-Go crash of Flight OG269 at Phuket Airport in 2007 were released today, listing six causes for the tragedy.

The report also made three sets of recommendations, one for the airline, one for Airports of Thailand, and one for the Department of Transport.

The One-Two-Go MD 82 aircraft on a scheduled flight from Bangkok crashed on landing on Phuket early on the evening of September 16, 2007, with the deaths of 90 passengers and crew.

Another 40 survived, many with severe injuries or burns.

As has been suggested, the results of the investigation appear to confirm that the pilot froze at the controls at a time when he needed to react to bad weather conditions.

The pilot did not following standard operation procedure for going around; he failed to hit the go-around button; he failed to respond to control alerts; co-ordination between the pilot and the co-pilot broke down; both pilots failed to react to the emergency.

The summary of the results also make the point that the pilots were suffering from an accumulation of stress and fatigue.

The airline, One-Two-Go, was advised to more closely review training procedures (cockpit resource management) and flight operations.

Limitations should be placed on the flight hours of the pilots and the aircraft; a safety management system (SMS) needs to be created.

Executives at all levels needed to set values in a corporate culture for following rules and regulations and report unusual developments.

Airports of Thailand was advised to provide a safety management system; Runways needed to be wider and safer; specific recommendations were made to improve the ability of rescue vehicles to move around Phuket International Airport.

The Department of Transportation was advised to make more thorough checks on One-Two-Go and its parent Orient Thai Airlines; coordination with the Bureau of Meteorology needed to be improved.

Release of the report came online at with the Thai version released first. An English version is expected to be released shortly.

This article has been compiled from a translation of the Thai version which we will update as soon as more information becomes available.

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Comments have been disabled for this article.


This report - in Thai only, as was the revocation of Orient Thai/One-Two-Go's Aircraft Operating Certificate - is only a summary of some of the findings by the NTSB and the families. The full report by the NTSB will be available on the second year anniversary. We hope the PhuketWan will publish the information contained in that report.

Posted by Bonnie on June 2, 2009 02:38


Hallelujah! If it weren't for the American, Bonnie, and her tireless investigation NONE of this information would have seen the light of day.
Thank you, Bonnie, you have made a huge difference.

Posted by Christy on June 2, 2009 07:49


Seconded - well done Bonnie and Christy. Shame on the Thaivisa web site who continue to censor posts about this disaster.

The truth will come out one day.

Posted by Lord Lucan on June 3, 2009 01:02


Hi Bonnie,
Thank you very much for all your hard work,we are the family of Michael Falcone, you are awsome on doing the follow up on this terrible tragedy. I would like to meet with you I am Michael step- mom will be visiting New York June 22nd and I would like to get in touch with you. Please send me your phone number Doris has been in touch with your mom. I would like to talk with you very much, and thank you in person for all you have done. Looking forward to hear from you. Best regards
Lina Falcone

Posted by RIck & Lina Falcone on June 3, 2009 02:56


And thank you, Phuket Wan , for being the ONLY Thai news outlet to follow and report this story, and it ain't over yet !!

Posted by Christy on June 5, 2009 07:45

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