Thoresen Shipping and Logistics Ltd. (TSL)
Thailand's leading shipping and logistics agency has been providing unparalleled shipping related service to our customers for over 100 years. Our vast knowledge, combined with our highly experienced staff enables us to provide a full range of reliable, specialised agency services to both local and international shipping companies.
Together with our partners, Naxco Group, we can now provide to our customers full logistic and freight forwarding services. From shipping, trucking to warehousing, the TSL team will manage the complete logistic requirement needed to facilitate the delivery of your cargo from or to any location globally.
We have offices throughout Southeast Asia with our corporate office based in Bangkok, Thailand.
Title : 1. Customer Relationship Manager
Scope of Duties :
.. Build relationship with Cruise Lines visiting Phuket.
.. Coordinate with local team to improve service and communication
.. Understanding customer needs
.. Responding to complaints
.. Handling operational details
.. Explaining policies and procedures
.. Resolving conflicts
.. Time management
Qualifications Required :
.. Female and Native English speaker only
.. two years of related experience
.. Experience in Cruise or tour industry a plus.
.. Contract Sept 14 to March 15 only, with potential FT
Title: 2. Operations Assistant - Cruises
Scope of Duties :
.. Check incoming documents/ e-mail messages and update filing system to ensure a complete accurate and easily accessible documentation system to trace records.
.. Assist Operations team relating to their work operations, e.g., typing correspondence, generating reports, contacting internal/external parties on specific matters, etc., in order to facilitate them on their work operations.
.. Prepare daily and monthly ship position describing the arrival/ departure date of the vessels.
.. Contact clients and provide services as agent for the assigned cruises vessels, prepare necessary documents, coordinate with concerning parties, etc.
.. Contact and coordinate with government agencies in order to provide government formality services to clients e.g. ,immigration, etc.
.. Other duties assigned by Manager
Qualifications Required :
.. Female and Age not over 30 years
.. A minimum of Bachelor's Degree
.. At least 2-5 years of experience in related field will be an advantage
.. A good command of English is required.
Title : 3. Boarding Officer
Scope of Duties :
.. To submit relevant applications to the following i.e. concerned authorities, terminal operators, port authorities, etc.
.. To report relevant Operations Manager for any update of berth availability and readiness of formalities concerning cargo operations.
.. Co-ordinate with authorities for smooth inward and outward clearance of vessel.
.. Co-ordinate with vessel for smooth cargo operations to avoid any delay.
.. Co-ordinate with Master for any services that may require during port stay.
.. Co-ordinate with designated vendors concerning ship???s supply.
.. Fully support all ship and /principle requirement.
.. Other duties assigned by Manager.
Qualifications Required :
.. Male and Age not over 35 years
.. A minimum of Bachelor's Degree
.. At least 3-5 years of experience in related field will be an advantage.
.. A good command of English is required.
Interested candidates are invited to write in with full resume/CV, stating present and expected salaries, and enclosing a recent photograph to the address below:
Human Resources Department
Thoresen Shipping And Logistics Ltd.
26/26-27 Orakarn Building, 8th Floor, Soi Chidlom,
Ploenchit, Pathumwan, Bangkok 10330
Tel :02-2500-569 ext. 211 Fax :02-254-0268
E-mail: issara_c@thoresen.com
Website: www.thoresenlogistics.com or www.thoresen.com