SIMON BURROWES, the ''rude'' Briton, may have jetted off Phuket at the weekend but the island now has another case of cultural conflict between officialdom and a tourist.
The media in Australia today is devoting large amount of airtime and online space to the case of Melbourne mother-of-four Annice Smoel, 36.
According to reports (as detailed in today's MediaWATCH), she was arrested in Patong because of a petty bar prank that went wrong, has been in limbo for 17 days without her passport, and now faces a long jail term.
However, Phuketwan has been told that Ms Smoel ''went ballistic'' at the time of the incident, abusing officers all the way up to the local chief of police.
The connection of this incident to the Burrowes affair lies in the ''rude'' abuse of authorities.
''Impolite behavior'' is simply not acceptable in Thailand. Visitors need to be told that before they arrive.
While bad language and anger are tolerated these days in many Western countries, they are not condoned in Thailand and usually only compound the problem for any tourist in trouble.
The issue for the tourism industry on Phuket is to find a way to solve this problem.
Marketing campaigns designed to draw visitors back to the island and the delights of the Andaman region pale in the face of this kind of publicity.
Clearly the Burrowes case, which has been widely reported in Britain, and the Smoel case, which was the lead item on Australia's national radio service today, are catastrophic news for tourism.
This is not to say that the rights and wrongs have been clearly established in either case. Nor are they ever likely to be.
The more important point is that when a tourist loses his or her temper with a Thai official, real damage is done to tourism.
The cultural chasm between tourists who fail to understand they are in a different country, with different rules of behavior, and officials who never tolerate anger and insults, remains immense.
It makes sense to consider introducing a Tourist Court, where justice can be administered quickly, so tourists can be allowed to return to their own countries rapidly if they accept the court's ruling.
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I believe that Patong has a group of foreign immigration volunteers who have previously helped mediate in these situations - led by Colonel Grissak. Are this group still operating? It certainly seems that individuals more sensitive to foreign ways are needed to intervene before situations escalate into international "disasters" of this kind. "Tourist court" seems a little late for me!
Posted by Anonymous on May 19, 2009 09:18