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Tourist Ivan Anwar says he likes Thailand and will visit again

Phuket Has Too Many Tuk-Tuks, says Police Chief

Wednesday, January 6, 2010
IVAN ANWAR says he will come back to visit Thailand again, but he will give Phuket a little more thought before making a decision.

Perhaps when the bandages come off the wounds on his face, inflicted in an altercation with a tuk-tuk driver, he may feel more affection for the island where his holiday went wrong.

''Thailand is not the problem,'' said the 51-year-old Canadian, who has taught English in Tokyo for 16 years. ''Thailand is a wonderful place for a holiday.

''My wife and I come here often. We thought we'd give Phuket a try this time . . . I can't work out why transport here is so expensive.

''It was a one-minute ride. I would have walked if I'd known it was that close.''

Mr Anwar and his wife arrived on the island on January 4, spent one night in a small hotel in north Patong, but decided to move because there was too much noise after dark.

So they planned to move to quieter Kalim yesterday. Mr Anwar said that when he and wife hailed the tuk-tuk about 1pm, they agreed on a 150 baht fare to move to their new hotel.

But when he arrived on the beachfront in Kalim and realised how short the jouney was, he walked to the passenger's side of the driver's cabin and complained loudly.

''It was such a short journey,'' he said he told the driver. ''150 baht is too much.'' The driver's friend and the driver had a brief conversation in the cabin, Mr Anwar said.

The driver left his seat, walked around to Mr Anwar, and punched him in the face repeatedly. When Mr Anwar tried to kick the driver, the driver's friend restrained him by grabbing his arms from behind.

The staff at the hotel saw what was happening and called the police, at which point the tuk-tuk driver took off.

Another tuk-tuk took Mr Anwar to hospital while his wife checked in at the hotel.

''He broke my $650 sunglasses,'' Mr Anwar said. ''I don't think tourists expect to be attacked when they come on holidays. If it wasn't for the tourists, the tuk-tuk drivers would have no jobs.

''I still don't understand why he chose to punch me rather than talk. That seems to me to be unnecessary violence for no good reason.''

Mr Anwar will fly to Hong Kong and Tokyo tomorrow. His wife is heading for New Delhi.

The accused driver, Tadsanarid Damtong, 33, was to be held in a cell at Kathu Police Station in Patong overnight after Governor Wichai Praisa-ngob intervened in the case and prohibited bail being permitted.

Natdanai Chaowana, a prominent tuk-tuk owner in Patong, told Phuketwan yesterday: ''In Patong, everybody knows that it's 200 baht just to start the engine of a tuk-tuk.''

When asked why the cost was so high, he added: ''Look at the economy of Phuket, everything is expensive here.''

Khun Natdanai said Khun Tadsanarid should be allowed bail ''because he is a Thai. Nobody knows yet who is right and who is wrong in this case. Let the court decide.

''In some cases people kill each other, and they are allowed bail.''

Khun Natdanai said Mr Anwar should have also been charged because the driver said Mr Anwar insulted him, and struck the first blow.

Khun Tadsanarid comes from Krabi, although tuk-tuk organisers on Phuket usually say only locals are employed as drivers.

Patong police chief Colonel Grissak Songmoonnark said that there were too many tuk-tuks on Phuket. He said there were about 500 in Patong alone, not including unregistered vehicles.

''Two hundred tuk-tuks would be enough for the whole island,'' he said.

''Problems arise because of the rivalry between the tuk-tuk groups, which means they often cannot make pick-ups so return trips are usually made empty.

''The return trip empty is built in to the price. It should be 150 baht to travel from Karon to Patong, but because the driver has to return empty, he charges 300 baht.''

The structure of village-based monopolies in the tuk-tuk trade needed to change, he said. Vehicles should be registered to go from zone to zone once the numbers are drastically reduced, he said.

The economic downturn should have reduced the number of drivers because fewer tourists are coming to Phuket, and they are spending less money.

Instead, the opposite has happened. There are many more drivers . . . and some of them charge excessively high fares because they sometimes only have one fare a day.

Phuketwan believes the times has come for Thailand's government to intervene to rationaise and modernise Phuket's outmoded transport system before serious damage is done to the tourism industry.
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Comments

Comments have been disabled for this article.

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If this story is correct, then the tourist is in the wrong, he agreed to pay 150 baht, doesn't matter how long or short the journey. The price might be a rip-off, but there was clearly a verbal contract here. So now he has a banged-up face and $650 worth of broken glasses for his trouble.

Editor: Breaching a verbal contract (and perhaps a little irritation) warrants punches to the face? The violence is the central issue, surely.

Posted by Antz Pantz on January 6, 2010 11:53

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200 baht just to start the engine...pah!...and how are tourists supposed to know that? I come from an expensive part of Great Britain to live in and the minimum taxi fare there is GBP2.60, equivalent to 135 baht.

800 baht to the airport in the back of one of those things! They are having a laugh. A comfortable taxi will do it for 600.

Posted by Rex on January 6, 2010 12:10

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Agreed that the violence to a tourist is the main issue here; however, if the tourist can afford $650 sunglasses yet he's angry about parting with 150 Baht he agreed to pay for his ride, then I don't feel sorry for him.

Editor: The argument you are putting is precisely the excuse that the tuk-tuk drivers make for overcharging: ''They're rich tourists, they can afford it.''

Posted by Anonymous on January 6, 2010 12:42

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the problem is the attitude and the behaivor of these tuk tuk and motobike drivers. specially those one who sit on the main spots in patong. beach road, jungceylon and so on. as well the patong beach is in their hand. just look at the rent bikes and cars there. who allowed them to park there? i guess its goverment land but its nearly impossible to park near them without having troubles. they can do what they want and the police friends who sit next to them give a laugh about the tourist. its nearly impossible to cross the patong beach road with a family without getting in danger. nobody cares about the tourist on the beach. only business is important. just look at the tuk tuk drivers who stay there. i got a lot of experience with tuk tuks in esaan or somewhere and its unbelievble how cheap they are. as well bangkok is great for taxi or tuk tuk transports. phuket is a big gang and there is so much money involved that its very hard to change that. dont tell me the goverment dont know whats going on here.

Posted by Mike on January 6, 2010 13:12

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Everyone knows a verbal contract is not worth the paper it's printed on

Posted by Chris on January 6, 2010 13:15

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The Canadian guy made a mistake in agreeing 150baht but then having completed the VERY short journey believed 100baht was enough so only gave that. Still doesn't justify the assault by the driver.

Typical afternoon on the beach road in Patong...67 tuktuks parked at the roadside between the Holiday Inn and Bangla Road...
http://www.youtube.com/watch?v=D3edxTTD2-Y

Posted by Rex on January 6, 2010 13:25

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It all about money $. The tuk tuk drivers have friends. Simple as that. Nothing is going to change until someone gets hurt real bad or killed. Phuket is only hurting itself in the long run.

Posted by Coyote on January 6, 2010 13:49

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Quote "Everyone knows a verbal contract is not worth the paper it's printed on"

Chris what does this mean?

Editor: A verbal contract . . . on paper . . it's a joke.

Posted by Nick on January 6, 2010 14:38

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200 Baht to get off their butts and turn on the engine because "everything is expensive here".. OK, would you say Phuket is more expensive than London where minimum fare for a black cab is 2 pounds 20 pence (about 110 Baht)?

Unfortunately if you agree a price with an unmetered taxi, you have to pay what you agreed. Does this warrant violence? Certainly not, and I hope this and other stories will bring this issue right out in the open.

Will the governator be willing to take on the tuk tuks? Happy New Year!

Posted by Jamie on January 6, 2010 15:37

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Nice video rex, it has been Tweeted :)

Posted by Jamie on January 6, 2010 15:57

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People like Khun Natdanai need to understand that if it were not for the tourists in Phuket, he and his tuk-tuk drivers would probably have no jobs.

Some of these drivers need lessons in anger management, and how to successfully and peacefully deal with customer disputes.

Editor: Simon, you've been 'moderated', not because what you said isn't true, but because the key is to find a solution. There should be one law for all, period.

Posted by Simon Luttrell on January 6, 2010 16:00

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if he didn't know how far away the hotel was then he should have checked the fare with the hotel first.

if he agreed to pay 150 baht then he should have paid 150 baht and chalked it up to experience.

and we only have his side of the story - the driver says that it was the tourist who threw the first punch.

no i do not condone the punching of the tourist but i also don't condone tarring every tuk tuk driver with the same brush. until in full possesion of the facts i won't make a judgement on this one.

and yes there are too many tuk-tuks in patong - there are also too many bars, restaurants, nightclubs and hookers, but nobody complains that much when they are overcharged by them.

If you don't like tuk tuks don't use them - i've lived in phuket three years without the need to catch one - and i don't drink drive, either.

Editor: Well said. Some other sites frequented by expats do not share your well-reasoned and sensible point of view. As we made clear as soon as we had the chance to do so, the driver has a different account of events. Every case should be treated separately. To slur one group without considering the rights and wrongs of each incident is unacceptable and idiotic. Yes, I am talking about thai visa.

Posted by another steve on January 6, 2010 16:25

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The meter taxis in Bangkok drive the first 2 Km for 35 Bath, the metered taxis at the airport do it for 50 Bath, so why do the Tuk Tuk cost more ?

To the administrator of this debate forum! Is it a open forum or are you the law ??? So why not post my note ??

If you make a debate forum all have to be treated the same way as long they follow the law!

Editor: You're right about everybody needing to be treated the same way. Please show me where you are asking Thais as well as expats to become involved in your petition. This is not about creating divisions, but solving problems in sensible ways, by offering logical solutions, not ridiculous 'bans.' if you have a genuine grievance, take the governor's advice: call your embassy. As in Thailand, there is one law on this site for everyone.

Posted by Peter on January 6, 2010 16:46

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I dont want a tuk tuk . what we all want is a meter taxi with air con and a fair price . The policy makers on this island should introduce meter taxis .

Posted by peter j Notley on January 6, 2010 17:17

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I counted 76 either parked or on the move, anyway its way over the top!!!! When are the powers to be going to wake up?

Posted by guy on January 6, 2010 19:01

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Normally I love Tuktuks. Take one in Krabi. The price is printed on a shield, the drivers are fun, my kids love to feel the wind around their nose and the glasless look on the surrounding. It is like a big toy. Yes, Tuktuks can make a nice holiday feeling.

In Phuket the Tuktuk experience is different.

You look for a solution? Everyone working in the tourist industry who gets physically abusive with tourists should be banned from working in the tourist industry, should loose his licence. Everyone who is reported repeatedly as insulting etc, should loose their licence for some time. You want/keep a licence, you have to pass a test, that you are not a psycho, that you know, how to solve problems in a peaceful manner.

That and all the other problems in Phuket and @Treelovers comment led me to a simple solution for myself and my friends: Next time we will stay in Phuket City max. two/three days, do the shopping, the cinema and the hospital - if necessary. Rest of our time we'll go to Krabi or Khao Lak. Families, beware of Phuket. That is the best advice imo to my friends. On- and offline.

Posted by Lena on January 6, 2010 19:59

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Funny. After your "moderation" my comment looks so peaceful. What a little cut'n'skip can do..

Posted by Lena on January 6, 2010 20:41

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"Editor: Breaching a verbal contract (and perhaps a little irritation) warrants punches to the face? The violence is the central issue, surely."

I don't condone the violence, but this situation was totally avoidable. You can't bargain with someone AFTER you've used their services or consumed their product. Imagine ordering a B150 drink in a bar and then deciding you're only going to pay B100. You'd not likely get very far before you had a beer bottle cracked over your head.
Point is, he was happy to pay B150 when he boarded the tuktuk. By reneging he set off this chain reaction.
A good friend of mine got beaten up by a tuktuk driver over a fare dispute.....that was in 1987!!!

Editor: You and your good friend should have begun agitating for reform of Phuket's public transport system in 1987. If you'd succeeded, then the Canadian tourist would not have his busted face. We could go on debating this one case forever. This is a minor incident, but it does serve the purpose of highlighting the need for the government to implement a safe, reasonably priced public transport system. Bus passengers usually buy a ticket as they get on board and are seldom punched by the bus driver.

Posted by Antz Pantz on January 6, 2010 23:30

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Whilst I agree with your point about each case being treated separately, the tuk tuk drivers have earned their awful reputation over the last few years. They have only themselves to blame. Sadly they are tarnishing the reputation of Phuket as well, something that nobody that works and lives here wants to see. How long will they continue to be unaccountable for their actions?

Editor: Sure, my comment was in response to a ''news'' mailout yesterday that used a shockingly insulting word in relation to all tuk-tuk drivers. That was totally unacceptable. Reforms are overdue, but there are drivers who are happy to work for a living, and probably at reasonable rates. There's a better than even money chance of changes soon, particularly if enough embassies are alarmed by the growing dangers.

Posted by Colin on January 7, 2010 16:14

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Editor: Thanks, Jens. You wasted your time and mine by filling your entire comment with stuff that nobody wants to read. Please come back when you have something sensible to say.

Posted by Jens on January 9, 2010 01:56

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Please allow my comment - I feel Editor way overboard on the Jens retort. " ..Absolute power corrupts absolutely.." An unbiased media ( or at least the appearance..?) is essential.

Editor: Your comment is based on guesswork and supposition. If you wish to encourage slander, racism, bad language and mindless anti-Thai comments, feel free to start a rival site. I'm not interested in appearances.

Posted by No 4th Estate on January 9, 2010 08:56

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Your "appearance" is that of a chat forum's proselytizing cyber censoring bully, not an editor of an online news site.

Editor: ''4th Estate,'' this is not a chat forum. Readers don't start debates here, the articles do. We encourage people who have something to add in response, not those who abuse the opportunity. As the site's editor, I believe we provide a professional, thoughtful coverage . . . and at the same time, I believe I have a right to express opinions in response to readers' comments on that coverage. The responses we do not carry or elements that we edit would not see the light of day on any respectable publication. There was a time when the letters pages of good newspapers would only carry opinions from people who were prepared to formally identify themselves. Those opinions had real meaning and value. Today, anyone can invent an email address and attempt to inspire hatred or contempt. Over five decades in journalism, my standards have remained consistent, but the nature of the responses has changed. I may seem a bully to you, but I still believe in free speech and open debate . . . for those who identify themselves, or appear to take the opportunity seriously .Does that tell you what you need to know, ''4th Estate''? The topic of this article is, I believe, tuk-tuks.

Posted by 4th Estate on January 9, 2010 14:07

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As I comment rather frequently here, I am also subject of cutting. But if I am honest, the comments became better. In my case I like this journalistic and responsible approach. And a lot of different views and critics are special featured on the home page.

Just think what this place would look like, if the editor would not take (a lot, I guess) of his time to filter the comments. Nah, I like it as it is. Good job, Phuketwan.

And with your persistence, maybe the tuktuk will become a touristic attraction again.

Posted by Lena on January 9, 2010 17:14

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Lena, I prefer to spend time on a site that is positive about Phuket, or at least looking to define and solve some of its many problems. Too many of the chat sites are filled with lost souls and lost causes. It's often hard to find out what's actually happening. A lot comes from a twisted perspective.

Phuketwan has had messages of praise from Thais and from Muslims, too, so at least there's none of that ugly 'us and them' stuff. I'm all for a site where the constant and pointless negative stream evaporates. No use wasting time on that.

Has there been the kind of obvious and unreasonable censorship on phuketwan that you find, usually for commercial, selfish purposes, on other sites? Nothing that I've seen so far . . .

Posted by Angelfire on January 10, 2010 08:49

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One Tuk Tuk for Phuket would be enough! For the museum!!

Get rid of them.

Posted by Expat on January 17, 2010 00:55


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