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Putting a Phuket smile on the face of visitors at the Tourism Learning Centre

Phuket Targets Q for Quality in Tourism Push

Friday, March 4, 2011
THE GOVERNOR of the Tourism Authority of Thailand was on Phuket today, if not exactly looking for quality tourists then at least attempting to lay the groundwork for attracting a lot more in the near future.

Surapol Svetsreni added his own thoughts to the general image of what constitutes a ''quality'' tourist of the kind that Prime Minister Abhisit Vejjajiva urged Thailand to attract earlier in the week.

Quality tourists, it seems, not only have money - even sex tourists often have that - but they also care about the culture. Knowledge and the desire to interact with real people in a different culture are keys, he told Phuketwan.

The problem is, of course, that Phuket does not have the option to pick and choose. As fast as every five-star can be built, discount prices for package tours strike appeal for people who sometimes haven't done their research and are on Phuket without a care for the culture.

The TAT Governor does not seem too concerned either about rising prices, making the point that this can provide a ''first gate'' for ensuring that tourists are of a certain quality, at least in terms of their spending power.

The other issue raised this week by the PM, Thailand's need to retain a balance with its environment, also strikes a chord with Governor Surapol, who recognises that the natural assets of coral reefs and beaches around the Phuket region need to be protected.

Governor Surapol said that the TAT recognised the need to balance income with the preservation of natural assets and was consciously seeking a market among people who were likely to be more thoughtful in their approach: women's group tours and people who would be inclined to appreciate Phuket's culture.

Governor Surapol was on Phuket to open a progressive new Tourism Learning Centre at the Tessaban Plookpanya School in Phuket City.

Children aged eight to 17 are taught the English language and a variety of skills at the centre, including batik painting and face massage, Phuket history and culture, as well as how to interact effectively with visitors as student volunteer guides.

The youth project, funded from 2004 tsunami donations, will also be carried out in Krabi and Phang Nga. With the TAT Governor at today's gathering were the Mayor of Phuket City, Phuket City Mayor Somjai Suwansupana, and local head of the TAT and the Ministry of Tourism and Sport.
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Comments

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What exactly constitutes a "quality tourist"? The multitude Chinese and Russians on their zero dollar trips? Hardly, no money to spend and everything paid for in advance. In any case they are dragged around in foreign owned company tour buses to foreign owned restaurants and businesses.
The rich Euro and other "whites"? Hardly, they pay for their hotels in advance in their own countries and pretty much eat and drink in their predominantly foreign owned hotels, usually paying on credit cards which are billed to foreign companies.
Who then?
A number of years ago I was told by someone in the tourism business that the "best" tourists to welcome were actually the backpackers! Why? Simple, they may not have a lot to spend, but every baht they do tends to go straight into the LOCAL economy. They are also far less likely to use tuk tuks or jet skis. They get my vote.

Posted by Peter on March 4, 2011 22:18

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I appreciate the comments made by Governor Surapol about the need for attracting quality tourists who appreciate Phuket culture. I would like to politely ask him the name of the planet he is living on - since it certainly is not planet earth and island Phuket.

TAT needs to face up to the reality of future tourism in Phuket.

What local cultural activities still exist (or ever existed) in Phuket that warrant a high-spending tourist jetting halfway around the world to see?

The infamous ladyboy shows in Patong?

A romantic drive along Patong beach road in a traditional tuk-tuk, with friendly banter from the jovial driver?

The opportunity to visit some of the famous white coral reefs?

I grant you that Phuket hosts some world-class restaurants and hotels, has popular golf-courses and is a mecca for yachting enthusiasts, but whatever local culture existed moved out when the tarts and ladyboys moved in.

Phuket is primarily a 'sun, sea, sand and sex' resort for low-to-middle class tourists, (and happily for me - the type of tourist who likes to stay in the hotel that I own)

Unfortunately for Phuket, the tourist who wants to experience authentic, local culture has moved on to locations which respect and value both the visiting tourist and the cultural attractions that are available - such as PDR Lao.

Posted by Simon Luttrell on March 4, 2011 23:16

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Just do it the Porsche way. Always built on car (aka hotel) less then demanded. Then you can keep prices high and beaches not to crowded, pollution in check and quality not only wanted from the tourists but provided from the holiday destination.

Posted by Lena on March 5, 2011 00:38

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As a tour-operator I am glad to hear this. Q for quality! But why is the sex industry with the prostitute bars allowed to expose their ladies along the most famous tourist streets where families go? In Kata it seemed they were tearing down the sex swamp but instead they are building brand new bars for prostitution. No sense of discretion on Phuket! Sex bars belong to back alleys! Prostitution seems to be nr 1 product among pirate DVDs and t-shirts.... Forget your polls of why tourists come to Phuket... you are offering sex ladies and boys in prime places - what do you think, why are people here? For Thai culture? Lol!

Posted by Hockey on March 5, 2011 13:04

Editor Comment:

It's an island with two sides, Hockey. Many people never go near the bars. The sex has to be there in bright lights to sell. Phuket has plenty of other attractions, and plenty of families visit with no interest in the bars.

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Yes Editor... as a tour operator I am very well aware of that Phuket has many other things to show, but it looks like the nr 1 thing locals want to show is prostitution, sexy ladies where tourists cannot avoid to see them every day on prime locations along tourist streets. Is this what Phuket / Thais want to show so clearly? No self criticism about exposure to tourists. Prostitution belongs away from families with children but authorities and locals do not seem to be aware of that. Look we have prostitutes and we support it on best locations! Sick!

Posted by Hockey on March 6, 2011 12:18

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Today any Thai people with an ID Card can apply a TAT Licence to set up a tour counter of a travel agency. Amazing Thailand.
In Europe, applicant must show a Bachelor Degree to open a travel agency and Guides are from university with years in training.

Posted by Whistle-Blower on March 6, 2011 13:04


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