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Phuket's Fake Hotels Face Shock Checks

Wednesday, October 6, 2010
News Analysis

PHUKET'S ''fake'' hotels have real guests, which is one of the reasons why Phuket's economy is a basket case. Efforts to tame outlaw operators are now intensifying, with the Thai Hotels Association gearing for a crackdown.

Do villas qualify as ''outlaw'' hotels? That's one of the questions many may well be asking, with ramifications for the property and real estate business, as well as tourism.

Tourists who once went to hotels now no longer check in at official resorts because they have new places to go on Phuket, places that aren't officially recorded.

The basket case economy is highlighted by THA figures that show international visitor numbers reaching forecasts over the past three years . . . as the occupancy rate of hotels slid by 20 percent a year.

The reason? As fast as the Tourism Authtority of Thailand campaigns attract travellers onto planes bound for Phuket and Thailand, developers keep building new accommodation. Some of it is fully approved, but much of it flits below the radar.

Like a gold rush, Phuket's steady tourist boom through crisis after crisis attracts plenty of players who want to get rich, if not today then tomorrow.

Methee Tanmanatragul, immediate past president of the Southern Chapter of the THA, told Phuketwan: ''There are so many places now on Phuket, 700 of them. And 61 percent do not have licences. A lot of them are operating as serviced apartments.''

Khun Methee says that calls for standard rates for resorts, hotels and guesthouses to prevent discounting are doomed to fail.

''Every time there is a crisis, there i a call for everyone to work together with set pricing,'' he said. ''But the minute people turn their backs, the discounting begins.''

That's the competitive nature of the tourism business. THA figures show that even average five-star occupancy rates in Thailand have slumped from 62 percent three years ago to 46 percent in the first seven months of this year.

The effect on Phuket is mirrored in Bangkok, where 299 hotels are officially registered, with a total of 58,820 rooms, while there are also 169 indirect operators with more than 48,000 rooms.

What it means is a constant state of catch-up - and a lessening of standards. This inevitably combines with other negatives, including the rising baht and the tuk-tuk rip-offs, to discourage tourists from coming back on a regular basis.

''Twenty years ago, Phuket had a seven-month high season,'' Khun Methee said. ''Today there's a three-month high season, with shoulders on either side. That's all because of the oversupply of accommodation.

''If you look at Singapore and Hong Kong, the occupancy rates there are 85 percent. That's because expansion is sensibly controlled.''

When Phuketwan suggested that Phuket needed a person like Singapore founder Lee Kwan Yew to sort out its lawless aspects in tourism and other areas, Khun Methee responded: ''Phuket needs more than one Lee Kwan Yew. We could use a few.''

Comments

Comments have been disabled for this article.

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Thai Hotels Association complaint to TAT and Thai government agencies is legitimate but many other businesses in tourism businesses would be happy that a crackdown is done against all illegal businesses in Phuket, which is a wild lawless province.

In the diving industry in Phuket,they are more than 500 registered diving companies but less that 20 of them operated diving boats and are employing Thai people at all level of management.

Most of the other diving companies are set up by foreign instructors with proxy shareholders and Thai directors in order to get issue work-permits to work as freelance Instructors without employing four Thai people per work-permit.

Posted by Whistle-Blower on October 6, 2010 11:51

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Khun Methee Tanmanatragul: I want to remember the name of this so clever guy! First time I hear someone with a so clear point of view on Phuket problems and speaking without any fear about its. Unfortunately these kinds of people usually have a very short political career...

Posted by Dave on October 6, 2010 12:04

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We have fake music licence enforcement people, fake clothes and fake watches - why not fake hotels as well!!!

Posted by Miser Ree on October 6, 2010 12:09

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My family operates a serviced apartment located in an inland (mostly Thai) residential area, with mainly foreign long-term tourists and expats. It's a legal registered business, and we do not aim to compete with hotels/resorts. But it seems that we could be viewed as a 'fake hotel' and be subject to a crackdown. Does the THA see a difference between an unregistered 'hotel' and a rental property? Would we fall under this 'fake hotel' classification? I'd like some clarification on this, please!

Posted by L on October 6, 2010 13:17

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The article implies there is something illegal about renting accommodation. So what is the law or is this just some knee jerk protectionist clap trap.

If someone has a villa or apartment what is the shortest period it is legally allowed to be rented for ??

Posted by LivinLOS on October 6, 2010 13:52

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Twenty years ago a seven month high season?

What rubbish! In fact it was shorter than now with high season starting in December. Now it's November.

As for too many hotels, why not do as everywhere else does. Leave it to supply and demand.

Those hotels that can't compete on quality, or price will go under.

Posted by Sir Burr on October 6, 2010 16:26

Editor Comment:

Most other places have some control over the number of new establishments joining the frenzy. I don't see how supply and demand correct that problem. The result is chaos without end.

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the greed, corruption and rip offs is all over the media and internet. the world knows. i feel bad for those hard working honest Thais and in the end they will be the ones to suffer first.

Posted by john s on October 6, 2010 16:45

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Yes ! He want them all work together as in a mafia so they can set min. room prices !
Very smart !!
Just another scam.

Posted by Karsten on October 6, 2010 17:12

Editor Comment:

That's odd. I wrote the article, and he said nothing of the kind. Do you need new glasses, or someone to help you learn how to think?

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why do you continue to edit my comments. if you don't agree with comments take this off your site. are we able to edit your comments and reports???? no???? bias reporting...

Posted by john s on October 6, 2010 20:40

Editor Comment:

There is nothing biased about our reporting. That's the stuff in the articles. You are confusing reporting with comment.

Your last comment was edited for sense because it was confusing for you to say one thing in one sentence, then to say the opposite in the next.

When you (a) understand the difference between reporting and commenting and (b) make up your mind what it is you really want to say, let us know.

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There is a structure on Nai Yang Beach which was destined to be the Hyatt Regency Hotel. Can anyone tell me if the building has been stopped because part of the site is on National Park property?

Posted by Anonymous on October 6, 2010 22:11

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"Editor Comment:

Most other places have some control over the number of new establishments joining the frenzy. I don't see how supply and demand correct that problem. The result is chaos without end."

It fixes this problem by people who invest in hotels going bust, thereby stopping anyone being interested in adding more room supply, until the market recovers and they would be able to get a return on their investment. People learn fast when losing those kind of amounts.

I would have thought that screamingly obvious.

Posted by LivinLOS on October 7, 2010 14:03

Editor Comment:

What's ''screamingly obvious'' to you is clearly not so obvious to the sane and optimistic hoteliers who continue to pump the pipeline of resort openings. How long will it take for your implosion? 10 years? 20 years? There is no sign of it. The whole industry is still growing . . . and shrinking, at the same time. Chaos without end.

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Khun Methee is not in politics but one of Phuket's most experienced and successful hoteliers /property He has a clear vision of what needs to done and whenever he has the opportunity tells everyone who wants to hear. We in the industry only can agree with him. No licenses, give them a deadline to receive a license, otherwise close them down, that would fix all the oversupply overnight and protects all of us who do business legitimately, pay taxes and are good corporate citizens. ( it's part of 'I had a dream' )

Posted by wm on October 7, 2010 14:14

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I understand Khun Methee's concern, but if as he says some are 'operating as serviced apartments' then what has that got to do with the THA, they're operating as they were intended to, aren't they?

Posted by Ian on October 10, 2010 09:33


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