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Luxury cruise liner Silver Spirit, subjected to a Phuket blockade

Phuket Tour Agents List Local Taxi Excesses

Wednesday, May 4, 2011
ONE LOCAL Phuket taxi driver asked six US sailors to pay 1000 baht each for the 30-minute trip from Phuket's east coast deep sea port to Patong, a meeting heard today.

Another sailor, a Thai-American citizen, was asked for 2000 baht for the fare from Phuket's deep sea port to Bangkok Hospital Phuket in Phuket City, said Komsan Boonpang, representing the Glenn Marine group.

The excessive fares were mentioned at a meeting today at Provincial Hall in Phuket City of tour companies, agents, local authorities and police following demands by local deep sea port drivers for a greater share of new arrivals as taxi passengers.

Glenn Marine handles sea and land transfers for the US Navy, which now has the aircraft carrier USS Ronald Reagan and four other warships anchored off Phuket, with about 5000 personnel enjoying shore leave.

US authorities insist on offering US military personnel a free shuttle service from the east coast port on Phuket to Patong on the west coast as a courtesy. Sailors may as an alternative catch local taxis if they prefer.

A series of blockades by local taxi drivers of US warships and of cruise ships have occurred as the local drivers seek a larger proportion of customers to carry around Phuket from the port.

The latest four-hour blockade on April 6 of the luxury cruise liner Silver Spirit was the Phuket equivalent to the invasion of Bangkok's Suvarnabhumi Airport, said Wattana Choksuvanich of EAS Maritime Agencies (Thailand). The airport blockade brought Thailand tourism to a standstill in 2008.

He said that VIP luxury cruise tours from Europe insisted on having $2 million insurance for passengers, on every taxi having to pass checks to international standards, and on drivers having to be on standby around the clock for passengers.

''I can't see local taxis complying with these standards,'' Khun Wattana said.

Phuripat Theerakulpisut, Chief of Marine Office 5, which oversees the port, said that 92 cars and 84 vans that wished to become involved in carrying passengers from the port were personal vehicles, not registered as taxis.

Khun Komsan of Glenn Marine, who instanced the excessive fares being asked of US personnel by the local drivers, urged for standards to be set so that demands of exhorbitant fares could not be made.

He added that the associated Marine 5 issue of jet-ski scams on Phuket also needed to be resolved.

''Nobody has done anything about it,'' he said. ''Tourists will choose other countries unless these issues are satisfactorily resolved.''

Orachorn Saisrithong, the Southern Thailand general manager of Sea Tours, which was at the centre of the April 6 dispute, said that luxury liners of between 100 and 500 passengers came to Phuket with packages already organised, and with no way of involving them in local arrangements.

She said ramifications were likely to hit Phuket from the blockade of the Silver Spirit - one of the world's top 10 luxury cruisers - on April 6. Tourists would rightly be upset because they did not get to spend the day they were promised to enjoy Phuket.

News of the blockade spread quickly among the cruise line community around the world, putting Phuket's future as a favored port of call in jeopardy.

''I don't believe a Memorandum of Understanding between local tour agents and local taxi drivers can solve this issue,'' she said. ''The vessels of 1000 or 2000 people usually provide enough independent travellers who need taxis.

''But the cruise ships carrying between 100 and 500 people are VIP liners, and the passengers on them expect to have expert guides who can tell them about the history of a country and compare the cultures to other countries around the world.

''I seriously doubt the ability of local taxi drivers to provide that kind of information.''

The meeting, chaired by Vice Governor Weerawat Janpen, went for 80 minutes. It is to be followed by a meeting of local taxi driver leaders, then by a combined meeting, with the objective of finding a solution and a MoU by the end of May.

Asked after the meeting whether it was fair for vendors at the port to be asking $3 for a bottle of water, as US sailors were asked this week, Khun Phuripat said that he was not in favor of set prices being on display. ''Let them negotiate,'' he said.
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Comments

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Why not have a system like the airport limo's, with prepaid tickets to the destination?

Posted by JohnB on May 4, 2011 14:47

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GREED is the name of the game in Phuket! Skip Phuket!!

Posted by Roger on May 4, 2011 14:55

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Meeting after meeting, talks between the taxis, tuk tuks etc but never a solution ... who has the real answer to this? The Governor, the Government.who?

The only fair solution i can see is..CONTROLLED METER TAXIS..BUT who has the guts to enforce it? talking has to stop, ACTION is needed ... but when ... NOW ... OR NEVER.

Posted by johndev on May 4, 2011 16:03

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Its cheaper to fly first class from Phuket to Sydney than it is to take a Tuk Tuk from Phuket's east coast to Patong

Posted by sky on May 4, 2011 17:42

Editor Comment:

There are no tuk-tuks involved, only local taxis. And exaggerating the situation achieves nothing.

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yep. 1million/2million is definitely required to do pre bookings/tours with cruise lines in the states. not sure about international but i can certainly guarantee no tuk tuk have this amount or even insurance at all. it is all greed and no care attitude if travelers return. as an expat i really dont care anymore. i have been given and read lip service for how many years now. i tell friends/travelers not to come to phuket. come thailand avoid this place. you come to phuket and you are constantly fighting and up hill battle of greed and corruption. is that what you want on your holiday? i do hope the ships and military quit coming. this would be an eye opener to the governor/tat/elected officials that travelers will go elsewhere where they are welcome. but dont think they will really care that much anyways.

Posted by john s on May 4, 2011 18:02

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Once again Khun Phuripat comes out and defends the indefensible.

"Let them negotiate"

Negotiate what a bottle of water costs ?

Is he advocating the removal of set prices across Phuket or just when dealing with foreigners who are not aware of local price levels ?

Khun Phuripat personifies everything that is wrong in Phuket. In his mind it's perfectly ok to cheat and overcharge tourists and he is certainly not shy to make his opinion and attitude known.

If one wishes to find those "influential people" behind these scams and how they can mysteriously continue for years on end in defiance of the law, then Khun Phuripat should certainly be among the very first who's finances need scrutiny.

Should the cruise and navy business decline, he can certainly claim credit for it.

I wonder if that's really what TAT and local Phuket business operators want ?

Obviously it is since nobody seems to be doing anything to get him removed.

Let him continue at your own peril. It has no impact on my life one way or another.

I have no faith in local authorities whatsoever.

Posted by Chris on May 4, 2011 19:00

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Greed is not the name of the game in Phuket, to single the exceptions and call them the rule is unfair. Most of the time when I take a taxi I have no problems, most of the time when I go to buy something I pay a reasonable price.

Tuk-tuks, jet ski providers and some others are the exceptions and that is why they are so identifiable. Making broad generalizations is unfair, untrue and incorrect. Life is just not that simple. Phuket has problems, where doesn't? What is frustrating is that the issues are so clearly identifiable and (it would seem) could so easily be corrected.

But remember that part of the reason that expats come here is to get away from the bureaucratic nightmares of the West. You can't trade one off and expect there will be no consequences. Phuket is still a great place to live and a great place to holiday. These problems are fixable but are typical of places without strong central government and rigid law enforcement. Would I change some things? Sure but not at the expense of having Big Brother looking over my shoulder. I try to remember I am a long term guest in their country and that I do not have to put up with a Western style Government that feels I am too stupid to act civily and therefore needs to legislate everything. Perhaps there would be more benefit in checking how you treat others before labelling a group of people/culture evil. When I look at what the US has given up in liberties in the name of security I am more than happy to allow a few scumbags their karmic indulgences. I think I will let the universe serve them justice and keep my own house clean.

Posted by Martin on May 4, 2011 19:07


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