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Metred taxis are seldom seen on Phuket except at the airport

Phuket Taxi Call Centre Plan Fails for Lack of Interest

Monday, January 23, 2012
PHUKET: A plan to begin reforms of Phuket's public transport system among the tuk-tuks and taxis of Kata-Karon has been abandoned, say Phuket transport officials.

To ease traffic congestion and provide a sense of order, the Director of Phuket's Transport Department, Teerayuth Prasertpon, made several innovative proposals last year.

These included a plan to establish a central call centre, so that resorts in the Kata-Karon region could telephone for a tuk-tuk or taxi as required. The present system requires scores of tuk-tuks and taxis taking up parking spaces on the narrow Kata-Karon roads.

In May last year, Khun Teerayuth said that it was time for drivers to develop a genuine service mentality rather than seeing their role purely as a money-making business.

He had the support of then-Vice Governor Niwit Aroonrat, who told tuk-tuk and taxi representatives at a meeting in Phuket City: ''We all have to live in the real world. You won't survive in the real world if you don't have proper international standards and a real-world approach.''

Despite these and other entreaties, the proposal has languished, Transport officials said last week. Chalong police, local authorities and the drivers themselves showed no inclination to adopt the concept.

Under Khun Teerayuth's proposal, taxis and tuk-tuks would have used the parking area alongside the Karon Municipal Offices as a central depot and responded to calls from tourists at all resorts in the region.

Lack of progress on Phuket in implementing the innovation - which would have been used as a role model for other areas on Phuket - is one of the reasons for Bangkok authorities now looking at all the island's future public transport needs.


Comments have been disabled for this article.


What a surprise.......

Posted by Sir Burr on January 23, 2012 10:49


Metered-taxis is the only answer.
Stubborn local administrations must understand it.

Posted by Whistle-Blower on January 23, 2012 10:55



"Lack of progress on Phuket in implementing the innovation - which would have been used as a role model for other areas on Phuket - is one of the reasons for Bangkok authorities now looking at all the island's future public transport needs. "

Every cloud has a silver lining? They had the chance of an orderly solution.

Posted by S on January 23, 2012 11:27


Phuket just keeps on painting itself into a corner on the transport issue. The only way anything will happen at this point, is if there is a very bold and drastic change to the present system.

No one thus far seems able or willing to enact and/or implement such changes. And the longer it goes on without anyone taking action, the harder it gets to make those changes at all.

And the wheel keeps turning, round and round...

Posted by Relox on January 23, 2012 12:50


Nothing will change as tuk-tuk cartels make money and only the tourists are the sole losers. More and more tourists are flocking Phuket and must use tuk-tuks for transportation.

Posted by Whistle-Blower on January 23, 2012 17:18


@ Whistle-Blower : the tourists are not informed about what these thugs are up to. And what is more exiting for someone from, let's say europe, to sit in the back of a tin can, driving around in tropical Thailand? The tourists love it, and are ( sad enough ) willing to pay the ride, Cause it is still cheaper than a taxi at home, and they have at least a picture of the whole family standing next to that cute red tuk-tuk. Nothing will ever change, as long as the farang is willing to pay.And trust me: the tourists do not think they are the losers, "cause they had to ride in a TUK-TUK. something to tell the friends at home about.

Posted by charles on January 23, 2012 22:50


Charles is correct. And I see tuk tuk loads of happy tourists every day enjoying themselves. Fine, up to them.

The real crime here is that the transport cartel (trans-tel?) blocks any and all attempts to develop other forms of cheaper transportation, as for locals and local expats. And they usually do so with intimidation and/or violence. They want it all, and they want it all for themselves.

Posted by Relox on January 24, 2012 10:31

Monday July 13, 2020
Horizon Karon Beach Resort & Spa


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